OTHER ENVIRONMENTAL NUISANCES
Council investigates environmental disturbances
Queensland has laws relating to environmental nuisances. If you have an issue with dust, smoke, light, odour, effluent or any other emission, Council will investigate and determine if the nuisance is an offence under the Environmental Protection Act.
To make a complaint:
To lodge your concerns, please contact council.
If you would like your complaint handled by Council, you will need to provide:
- your name, address and phone number – this information is kept confidential
- nuisance description – the date, time and source address
If the nuisance is determined to be an offence, Council will take action on your behalf.
Steps in the process:
- Council writes to all parties about the issue and provides copies of relevant fact sheets and supporting information to assist parties in documenting an environmental nuisance diary
- The parties are encouraged to discuss the problem and seek a possible solution.
- If the resident or business operator takes no action to solve the problem, and a second complaint is made, a council officer will investigate. If an offence has occurred, a notice may be issued to remedy the matter.
- If the resident or business still takes no action, an infringement notice may be issued.
Council officers may issue on-the-spot fines after they investigate complaints.