Cook Shire Council is offering extra support this cyclone season through the Handy Help Pick-Up program.
Eligible residents can register to have their eligible waste picked up for rree* during Free Dumping Days (1–16 November 2025).
Who is eligible?
- Residents on an age or disability pension.
- Living within a defined kerbside collection area.
- Able to provide proof of residence and pension/disability card.
How it works:
- Residents must opt-in by 12 noon, Sunday 12 October 2025 by calling Council’s Waste Team on 4082 0500.
- Council will then confirm your registration and provide you with a letter outlining:
- Confirmation of your eligibility
- Reminder of accepted waste types
- Your collection date and the name of the contractor assigned to you
- PLEASE MAKE SURE YOU KEEP YOUR CONFIRMATION LETTER as you will need to hand it to contractors upon collection of your waste
- Residents are responsible for stockpiling eligible waste in an accessible spport on their property before their designated collection day
- Contractors will collect your letter when they pick up your waste and present it at the waste facility gate as confirmation.
Important:
- This free service is for the collection on stockpiled waste only.
- Residents are responsible for stockpiling only eligible waste in an accessible spot on their property before collection day.
- Mixed or ineligible waste will not be collected and may attract standard waste fees.