DISCOUNTS, REBATES & CONCESSIONS
Timely Payment Discount
When you pay your rates notice in full on or before the due date specified, you will be entitled to a discount in accordance with the approved amount or percentage as adopted at Council’s Budget Meeting each year. The discount applies to General Rates only. Levies such as the fire levies (EML) are not eligible for discounts.
All current and outstanding Rates and Charges must be paid in full and received by Council by close of business on the specified due date to receive the discount.
Concessions and Rebates
We offer a range of concessions and rebates to address the needs of ratepayers who are experiencing difficulties in paying their rates and utility charges.
The concessions below require application to Council and are in keeping with relevant policies.
Concessions currently offered by Council include:Â
Pensioner Rates Rebate
- The State Government of Queensland grants a subsidy of Rates and Charges to those persons who meet the required criteria and hold an approved Pensioner Card. In line with this concession, Council recognises the financial constraints for Pensioners and extends a concession of its own. Please read the relevant policy to check eligibility.
Rates Relief for Residental Ratepayers
- This provides relief arrangements to any residential owner-occupier ratepayer experiencing financial hardship. Please read the relevant policy to check eligibility.
Rates Relief for Charitable Organisations
Provides relief arrangements to eligible charitable organisations. Please read the relevant policy to check eligibility.
Rates Relief for Religious Organisations
Provides relief arrangements to eligible charitable religious organisations. Please read the relevant policy to check eligibility.
Rates relief for Ratepayers impacted by TC Jasper
This provides relief arrangements to any residential owner-occupier ratepayer who were impacted by TC Jasper, associated rainfall and flooding 2023. Please see policy to check your eligability.
Concession due to concealed water leak
This provides partial relief from water consumption charges to ratepayers experiencing an unusually high water bill due to a concealed leak. Please see policy for eligibility.
Water Consumption Concession for Home Dialysis
This provides a concession on water consumption for Home Dialysis users. Please see policy for eligibility.
Application forms for Rates Relief and Concessions
Cook Shire
Pensioner Rates Rebate Form
Cook Shire
Rates Relief for Residential Ratepayers Form
Cook Shire
Rates Relief for Charitable Organisation Form
Cook Shire
Rates Relief for Religious Organisations Form
Cook Shire
Concession due to Concealed Water Leak Form
Cook Shire
Water Consumption Concession for Home Dialysis Form
Cook Shire
Rate Relief for Residents impacted by TC Jasper Form