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DISCOUNTS, REBATES & CONCESSIONS

Timely Payment Discount

When you pay your rates notice in full on or before the due date specified, you will be entitled to a discount in accordance with the approved amount or percentage as adopted at Council’s Budget Meeting each year. The discount applies to General Rates only. Levies such as the fire levies (EML) are not eligible for discounts.

All current and outstanding Rates and Charges must be paid in full and received by Council by close of business on the specified due date to receive the discount.

 

Concessions and Rebates

We offer a range of concessions and rebates to address the needs of ratepayers who are experiencing difficulties in paying their rates and utility charges.

The concessions below require application to Council and are in keeping with relevant policies.

Concessions currently offered by Council include: 
Pensioner Rates Rebate
  • The State Government of Queensland grants a subsidy of Rates and Charges to those persons who meet the required criteria and hold an approved Pensioner Card. In line with this concession, Council recognises the financial constraints for Pensioners and extends a concession of its own. Please read the relevant policy to check eligibility.
Rates Relief for Residental Ratepayers
  • This provides relief arrangements to any residential owner-occupier ratepayer experiencing financial hardship. Please read the relevant policy to check eligibility.
Rates Relief for Charitable Organisations

Provides relief arrangements to eligible charitable organisations. Please read the relevant policy to check eligibility.

Rates Relief for Religious Organisations

Provides relief arrangements to eligible charitable religious organisations. Please read the relevant policy to check eligibility.

Rates relief for Ratepayers impacted by TC Jasper

This provides relief arrangements to any residential owner-occupier ratepayer who were impacted by TC Jasper, associated rainfall and flooding 2023. Please see policy to check your eligability.

Concession due to concealed water leak

This provides partial relief from water consumption charges to ratepayers experiencing an unusually high water bill due to a concealed leak. Please see policy for eligibility.

Water Consumption Concession for Home Dialysis

This provides a concession on water consumption for Home Dialysis users. Please see policy for eligibility.

Application forms for Rates Relief and Concessions

Cook Shire

Pensioner Rates Rebate Form

Cook Shire

Rates Relief for Residential Ratepayers Form

Cook Shire

Rates Relief for Charitable Organisation Form

Cook Shire

Rates Relief for Religious Organisations Form

Cook Shire

Concession due to Concealed Water Leak Form

Cook Shire

Water Consumption Concession for Home Dialysis Form

Cook Shire

Rate Relief for Residents impacted by TC Jasper Form