Talk to a Council Officer

Cook Shire Council is committed to making it easier for community members, ratepayers, and local businesses to access the right information and support.

Our online booking service allows you to quickly and securely book an appointment with Council officers across a range of service areas.

Whether you’re seeking planning advice, discussing local laws or biosecurity matters, clarifying a rates notice, or learning about available grants, you can now choose a time that suits you. The booking system integrates directly with Council’s internal calendars, ensuring that the right officer is available to assist you.

How it works

• Select the service area you need from the list below.
• Access the dedicated booking page for that area.
• Choose an appointment type and time that suits you (in-person, phone, or online via Microsoft Teams).
• Receive instant confirmation by email, including a calendar invite with your booking details.

By booking online, you can avoid waiting on hold, guarantee the officer you need is available, and access professional advice in a way that works best for you.

Booking Options