Residents and visitors are encouraged to make reporting local issues easier than ever with the Snap Send Solve app.
Whether it’s a pothole, damaged signage, illegal dumping, graffiti, overgrown vegetation on council land or another maintenance issue, Snap Send Solve provides a quick and convenient way to report problems directly to Council using a smartphone.
The app allows users to simply snap a photo, submit the report, and Council records team receives the information needed to investigate and respond. Location details are automatically captured, helping reports reach the right team faster and making it easier to identify the issue.
Community reports play an important role in helping Council teams identify and respond to non-urgent maintenance issues across the region. By providing a photo and location information, reports can be assessed more efficiently and prioritised accordingly.
The app can be used to report a range of non-urgent issues, including:
- Potholes and road hazards
- Damaged or missing signs
- Illegal dumping
- Graffiti
- Overgrown vegetation on Council land
- Damaged Council infrastructure
- Other maintenance concerns in public areas
Using Snap Send Solve is simple:
Snap a photo of the issue
Send your report through the app
Solve – Council records team receives the report and can take action
The free app helps streamline the reporting process, making it easier for residents to notify Council of issues while out and about in the community.
Residents are encouraged to download the Snap Send Solve app and keep it handy whenever they notice an issue that requires Council’s attention.
For more information or to report an issue online, visit Council’s Report a Problem page.